Shipping Policy

Thank you for visiting and shopping at Art of Coffee. Following are the terms and conditions that constitute our Shipping Policy.

Free Shipping:

Ireland and Northern Ireland: over €50 excluding VAT

Mainland UK: over €100 excluding VAT

Rest of the EU: over €200 excluding VAT

Shipment Processing Time (next day delivery):

We aim to dispatch orders placed before 1pm on the same day. However, if we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Roasted coffee:

To ensure you get fresh coffee we keep only a small amount in stock. We aim to dispatch orders placed before 1pm on the same day. However, if we are experiencing a high volume of orders, we’ll roast your coffee on the day of ordering and will be shipped the following working day.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Small items will be shipped by An Post, others with DPD courier service (next day delivery)

Delivery delays can occasionally occur.

Art of Coffee ships to addresses within the European Union.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Art of Coffee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Art of Coffee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Returns Policy

If for any reason you’re not completely satisfied, you can return all or any part of your order, provided it’s undamaged and in the original packaging. Please contact us via email if you would like to return an item.